tvb99 Terms and Conditions
Please read these terms and conditions carefully before using the tvb99 platform. By registering or using the platform, you are considered to have accepted these terms.
- 1. General Introduction and Acceptance
- 2. Account Registration and Eligibility
- 3. Account Verification
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Conduct
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes to Terms and Termination
General Introduction and Acceptance
tvb99 is an online entertainment and gaming platform operated for users in Bangladesh. These terms apply to the tvb99 website (https://tvb99.cam) and all associated services.
By accessing the platform, registering, or starting to use any service, you confirm the following:
- You are at least 21 years of age.
- You are using this platform voluntarily and for entertainment purposes.
- Participation in online gaming is not prohibited for you under the laws of your area.
- You have read these terms and conditions in full and agreed to comply with them.
tvb99 reserves the right to refuse or cancel any user's access at any time, without prior notice, particularly in cases of violation of these terms.
Account Registration and Eligibility
To open an account and enjoy services on tvb99, the following eligibility requirements must be met:
2.1 Age and Identity
- The minimum age requirement is 21 years. Proof of identity may be requested for age verification.
- Each person may open only one account. Creating multiple accounts is strictly prohibited.
- All information provided in the account must be accurate, complete, and up to date.
2.2 Account Security
- It is your responsibility to keep your account password confidential.
- Sharing or transferring your account to a third party is prohibited.
- If you suspect unauthorized access to your account, contact us immediately at [email protected] or notify us via live chat.
- You are responsible for all activity conducted on your account.
2.3 Account Suspension or Closure
tvb99 may temporarily suspend or permanently close an account in the following cases: providing false information, violating the terms and conditions, engaging in fraudulent activity, or attempting to compromise the security of the platform.
Account Verification
tvb99 reserves the right to verify the identity and age of all users. Withdrawals may be limited or suspended until the verification process is complete.
3.1 Required Documents
- A clear photo or scan of your National Identity Card (NID) or passport.
- A recent utility bill or bank statement as proof of address.
- Proof of ownership of the payment method used, where applicable.
3.2 Verification Timeframe
Verification is generally completed within business days after the correct documents are submitted. For any questions regarding the verification process, contact our 24/7 live chat support.
Deposits and Withdrawals
4.1 Deposit Rules
- The minimum deposit amount is ৳200 (via any method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits must be made only from a payment account registered in your own name.
- Payments through third parties are not accepted.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals can only be made using the same method used for the deposit.
- If verification is not complete, the withdrawal process may be delayed.
- Withdrawals may be limited if the wagering requirements of an active bonus have not been met.
4.3 Currency
All transactions on tvb99 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.
Bonuses and Promotions
tvb99 regularly offers various bonuses and promotional offers. Specific conditions apply to the use of these bonuses.
5.1 Welcome Bonus
- New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
- A 25x wagering requirement applies to this bonus.
- This means the bonus amount can be withdrawn after wagering it 25 times.
- The welcome bonus is available to each user once only.
5.2 General Bonus Terms
- Each bonus offer has its own validity period. Expired bonuses will be cancelled.
- Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
- Multiple bonuses may not apply simultaneously. Please check the terms of the specific bonus offer.
- tvb99 reserves the right to cancel a bonus if there is suspicion of fraudulent use.
5.3 VIP Program
The tvb99 VIP program has four tiers. You can move up to a higher tier through regular play:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
The criteria for VIP tier changes are updated regularly on the platform. tvb99 reserves the right to modify or discontinue the VIP program at any time.
Gaming Rules
All games available on tvb99 are operated in a fair and transparent manner. The specific rules for each game can be found in the game interface.
6.1 Fair Play
- All games use Random Number Generator (RNG) technology, which keeps results completely impartial.
- There are no predetermined patterns or manipulation in game results.
- Gaming software is tested and reviewed regularly.
6.2 Technical Issues
- If a game is left incomplete due to loss of internet connection or a server problem, the data stored on the server will be considered final.
- If incorrect payouts are displayed due to a software error, tvb99 reserves the right to correct the amount.
- For technical issues, please seek assistance via live chat.
6.3 Game Providers
tvb99 works with various reputable game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. The terms and conditions of each provider may also apply.
Prohibited Conduct
The following activities are strictly prohibited on tvb99 and may result in account closure and balance forfeiture:
7.1 Fraud and Deception
- Creating multiple accounts to take advantage of bonuses.
- Concealing your identity or providing false information.
- Operating an account using a third party's identity.
- Using stolen or unauthorized payment methods.
7.2 Technical Abuse
- Playing games using bots, scripts, or automated software.
- Interfering with or reverse engineering the game software.
- Attempting to breach the site's security systems.
- Attempting unauthorized access to other users' accounts.
7.3 Money Laundering
tvb99 complies with international anti-money laundering regulations. Suspicious transactions may be reported to the relevant authorities.
Responsible Gaming
tvb99 places the highest priority on responsible gaming. We believe gaming is a form of entertainment, not a solution to financial problems.
8.1 Self-Control Tools
- Set deposit limits: set daily, weekly, or monthly limits.
- Temporary break: suspend your account for a set period of time if needed.
- Self-exclusion: The option to permanently exclude yourself from the platform.
8.2 Help & Support
If you feel that gaming is having a negative impact on your life or your family's life, please contact us. Our 24/7 live chat support team is always ready to help.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
tvb99 takes the protection of your personal information seriously. We use SSL encryption and other advanced security technologies.
9.1 Data Collection
- Personal information provided at registration (name, email, mobile number).
- Payment-related information (amount, method, date).
- Records of gaming activity.
- Technical information related to your device and browsing.
9.2 Use of Data
- For account verification and ensuring security.
- For fulfilling legal obligations.
- For improving services and providing a personalised experience.
- For sending relevant promotional information (if you have given consent).
To read our full privacy policy, visit the Privacy Policy page.
Intellectual Property
The tvb99 website and all its content — logos, designs, text, graphics, software and other elements — are protected by tvb99's intellectual property rights.
10.1 Limits of Use
- Viewing and reading content for personal and non-commercial purposes is permitted.
- Republishing, distributing or commercially using any content without prior written permission from tvb99 is prohibited.
- Unauthorised use of tvb99's trademarks or logos is prohibited.
10.2 Third-Party Content
Games displayed on tvb99 are subject to the intellectual property rights of the respective game providers. All rights relating to the content of these games are fully reserved by their owners.
Limitation of Liability
To the maximum extent permitted by law, tvb99 is not liable for the following:
- Losses caused by issues with the user's internet connection or device.
- Losses caused by faults in third-party services or software.
- Service interruptions caused by unavoidable circumstances (earthquakes, floods, cyber attacks, etc.).
- Financial losses resulting from gaming activity. Gaming is carried out at your own risk.
- Unauthorised access to an account where the user has not taken adequate security measures.
Changes to Terms & Termination
12.1 Changes to Terms
tvb99 reserves the right to amend these terms and conditions at any time. For significant changes, a notification will be sent to the registered email address and a notice will be displayed on the website.
Continued use of the platform after any changes will be considered as your acceptance of the new terms. It is therefore recommended that you check this page regularly.
12.2 Account Closure
- Users may request to close their account at any time via live chat.
- It is recommended that all valid balances are withdrawn before closing an account.
- If tvb99 closes an account due to a breach of terms, the associated balance may be forfeited.
12.3 Applicable Law
Any dispute relating to these terms will first be attempted to be resolved through discussion. To get in touch, email [email protected] or use the 24/7 live chat support.
Have more questions?
Our 24/7 live chat support team is always ready to help in Bengali. Feel free to reach out with any questions or complaints.
[email protected] | Live Chat 24/7